Term & Conditions
2. Products and Prices
2.1. Our products are described and displayed as accurately as possible. However, slight variations in color, size, or appearance may occur.
2.2. All prices are listed in DKK inclusive of VAT where applicable, unless otherwise stated. Shipping and handling fees may apply and will be clearly shown before checkout.
3. Orders and Confirmation
3.1. Once you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. Acceptance occurs when the product has been dispatched, and payment has been received/approved.
3.2. We reserve the right to cancel any order in case of stock issues, pricing errors, or other unforeseen circumstances. In such cases, you will be notified and fully refunded.
4. Payment
4.1. We accept payment through credit and debit cards, PayPal and Apple Pay.
4.2. Payment will be charged when the order is placed (or upon shipment depending on your policy).
4.3. All payment transactions are encrypted and processed securely.
5. Delivery
5.1. We deliver to the entire EU unless Russia. Estimated delivery times are 4 business days in Denmark and 7 business days in Europe, unless otherwise stated.
5.2. Delays may occur due to external factors. You will be informed if delivery is expected to be delayed.
5.3. Risk of loss passes to you upon delivery of the product to the address you provided.
6. Right of Withdrawal & Returns
6.1. As a consumer, you are entitled to a 14-day right of withdrawal under EU consumer law (if applicable), starting from the day you receive the goods.
6.2. To exercise this right, you must notify us within the withdrawal period and return the product unused and in its original condition and packaging.
6.3. You are responsible for return shipping costs, unless the return is due to a defect or error on our part. Refunds will be processed within 14 days of receiving the returned goods.
7. Defects and Complaints
7.1. If a product is defective or does not match its description, you may file a complaint in accordance with applicable consumer protection laws.
7.2. Depending on the situation, we may offer repair, replacement, price reduction, or a refund.
7.3. If the complaint is justified, return costs will be covered by us.
8. Limitation of Liability
8.1. We strive to ensure our website and services are always accurate and available, but we cannot guarantee they are error-free or uninterrupted.
8.2. We are not liable for indirect losses, loss of profits, or data, unless caused by our gross negligence or intent.
8.3. Our total liability to you will never exceed the purchase price of the relevant product.
9. Intellectual Property
9.1. All content on our website, including text, images, logos, and product designs, is owned by us or our licensors and protected by copyright and trademark laws.
9.2. You may not copy, distribute, or commercially exploit our content without prior written permission.
10. Privacy and Data Protection
10.1. We collect and process personal data in connection with your purchases, deliveries, customer service, and marketing in compliance with applicable data protection laws (GDPR).
10.2. Please read our Privacy Policy for details on how we handle, protect, and use your data.
11. Force Majeure
We are not responsible for delays or failure to fulfill obligations due to circumstances beyond our reasonable control, such as natural disasters, strikes, wars, pandemics, or supply chain disruptions.
12. Changes to the Terms
12.1. We may update these Terms from time to time.
12.2. Updated Terms will take effect when published on our website.
12.3. Continued use of our website and services after changes means you accept the revised Terms.
13. Governing Law and Jurisdiction
13.1. These Terms are governed by the laws of Denmark.
13.2. Any disputes shall be resolved by the Danish courts, unless otherwise required by mandatory consumer law.